Refund and Returns Policy

Please read our “Shipping, Return and Cancellation Policy” very carefully. This rules were updated on 25th July, 2022. 


We make our best efforts to ship your order within same day of the order. 99% of our orders are shipped within 24 Hours.

We ship on week days (Monday to Saturday), excluding public holidays. Orders placed on SUNDAY will be shipped only on MONDAY.

Orders placed before 4.00 PM will be shipped on the same day except on Sundays and Public Holidays.

We provide SAME DAY Delivery from MONDAY to SATURDAY with in Mumbai region through express delivery partner(“Dunzo” or “Borzo”).

Though we can guarantee a delivery time of 2-5 days to anywhere in India, it is totally beyond our control. Each shipping companies have their own methods, intermediate transit locations etc. and the delivery time is not predictable.

Please plan your order allowing sufficient time for the delivery instead of last minute orders.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over Rs.100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

If a reverse pickup is generated from our end, we will take care of the return shipping cost. You need to present the item for return to the delivery partner in the original condition and package it came in, a return shipping label will be provided to you if needed. 


Returns and Refund:

To be eligible for a return, your item must be unused and in the same condition that you received it. 

Returns orders are accepted within 5 days of delivery. 

It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: (if applicable)

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

If you’ve done all of this and you still have not received your refund yet, please contact us at “”. 

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted. 

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at “” and a reverse pickup for your item will be generated.

To return your product, you should mail your product to: 

1st Floor, Shop No. 5/47, Shree Ganesh Krupa CHS, Ekta Nagar Mahavir Nagar, New Link Rd, Kandivali West, Mumbai, MH, 400067, India.



Orders can be cancelled before dispatch. To do so please contact us at Whatsapp @+91 7977921573

 After order is dispatched, only returns can be placed on applicable terms stated above.

We usually dispatch order if product(s) is available within 1-2 business days. 

If order is canceled by our end, we will inform you with the reason of cancelation by mail or contact details provided by the user.

A full refund will be processed immediately and reflected back in your source account within 3 business days. 

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